School Operations Manager

The School Operations Manager is responsible for assisting the School Director by leading all administrative and operational aspects of the School of Richmond Ballet and related programs.

• Oversee and coordinate all school operations and administration, including schedules, calendars, registration, enrollment, internal and external communications, and personnel needs, while ensuring accuracy across all aspects.
• Supervise all SRB support teams including administrators, reception, volunteers, and work-study roles by creating and managing schedules, personnel budgets, training and onboarding, coordinating with the HR department, and updating personnel handbooks.
• Ensure quality customer service for parents and students.
• Create and facilitate all contracts for SRB with Human Resources and Finance.
• Oversee the SRB Budget with the Finance Team by reviewing revenue and expenses, scholarship programs, financial reports, collection efforts, check requests, and invoices for third-party contracts.
• Manage payroll processing for all School of Richmond Ballet staff.
• Serve as the main liaison for other Richmond Ballet departments such as Minds In Motion, Marketing, Development, Human Resources, Production, and Facilities.
• In addition to day-to-day SRB needs, oversee administration and coordination with the Programs Administrator for Pre-Schools, Birthday parties, Auditions, Summer Programs, Adult Division, Pre-Professional Division, Work Study, etc.
• Main Contact for Delta Marriott Summer Partnership
• Knowledgeable in Studio Director & Mindbody
• Participates in weekly SRB staff meetings, RB staff meetings, and monthly Education Dept. meetings

Required Knowledge, Skills, and Abilities:

• Experience in managing a team
• Experience in managing a budget
• Experience and passion in working with youth and with youth programs
• Excellent verbal, written and interpersonal skills, and the ability to work well in a team
• A belief in and enthusiasm for Richmond Ballet’s mission
• Imaginative, creative, and responsive attitude toward youth and community engagement
• High level of attention to detail with strong organizational skills
• The ability to work independently and as part of a team; focused and goal-oriented, with a high level of initiative and energy
• Proficient using Microsoft Office
• Ability to work weekends and evenings

Education/ Experience:

• Bachelor’s degree (or equivalent)
• 3+ years of previous customer service and administrative experience
• Prior dance/theatre experience preferred
• Experience in managing a team and budget

Salary Range: $45,000 – $52,000

Employment Details:

Salary and Job Type: Full-Time, Exempt
Benefits: Health, Dental, Vision, Life & AD&D, Long-Term Disability, Accidental/Critical Illness insurance policies, Health Savings Account, 403(b) Retirement Account
Location: Richmond, Virginia, United States

Prospective candidates should send a cover letter, resume and salary requirements to jobs@richmondballet.com.

The Richmond Ballet is an Equal Opportunity Employer and is committed to embracing and promoting Diversity, Equity and Inclusion (DEI) throughout the organization including talent recruiting and retention, training, artistic programming, community outreach and workplace culture.

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