Know Before You Go
Late Seating Policy
Please arrive on time (or early) for the safety of our dancers and to ensure the best viewing experience for your fellow patrons. Richmond Ballet and Dominion Energy Center strive to start all productions on time. Late-comers will not be seated in their assigned seats until there is an appropriate break in the performance, as determined by the staff. A live stream of the show will be provided on TV screens in the lobby to accommodate all late-comers. Thank you in advance for your understanding and cooperation.
The Will Call kiosk is located at the corner of Grace and 6th Streets, just under the marquee and opens one (1) hour before showtime.
A variety of drinks and snacks are available for purchase at multiple bars before and during most shows. Cash and most major credit cards accepted.
During Nutcracker season, take advantage of the opportunity to shop for amazing holiday and ballet-themed gifts.
For patron assistance, advance reservations are encouraged to ensure the best possible experience. Please call the Richmond Ballet Patron Services Office at: 804.344.0906 x224.
Dominion Energy Center, Richmond Ballet Studio Theatre and classrooms are accessible to patrons who use wheelchairs. Most restrooms and water fountains in all facilities are wheelchair accessible.
Entry and Exit Assistance
All entrances to Dominion Energy Center are handicapped accessible.
If you or someone in your party plans to attend an event with a service animal, please inform the Box Office when purchasing your tickets so that we may arrange for an aisle seat.